Announcements

Telecoms and Other Sectors Can Target Cost-Cutting Initiatives with Operational and Sustainability Upsides

It’s fair to say that whatever budget a company had in place for FY2020, some coronavirus-driven changes have been necessary. For about one in five businesses—mostly those supporting remote work tools and other hot commodities—COVID-19 has unleashed dollars. But for a large majority of enterprises dealing with revenue downturns and long-term uncertainty, the budget has become a battleground.

To make smart cost-cutting adjustments without harming the business’ long-term prospects, you need good data. Fortunately, Sagent gives Fortune 500 companies, telecom network operators, government entities, and even hardware OEMs access to data points they can use to chart a path toward lower spending, greater profitability, and decreased environmental impact, regardless of the economic backdrop…. Read More »

How a responsive IT hardware maintenance strategy slashed downtime and improved customer experience for a large, multi-site restaurant brand.

What happens when an organization with over 1,000 locations enhances its hardware maintenance strategy with higher service levels, localized engineering and parts depots, and a commitment to maximum first-time fix rates?

If you’re Brinker, which operates Chili’s Grill and Bar and Maggiano’s Little Italy restaurants, it means you have cooked up something great with a new level of break/fix responsiveness. And what they discovered might just help you set a new standard for IT maintenance…. Read More »

Sagent CEO Gordon Smith recently sat down with Bryan Weatherford for an interview on BizTV Texas to uncover exactly what it is we do here at Sagent.

During the discussion, Gordon was able to dive into Sagent’s key differentiators, capabilities, dedication to data transparency and more. Check out the full video interview below! A brief recap of the conversation:… Read More »

At Sagent, we recognize the impact and uncertainty that COVID-19 is creating in our communities and supply chains around the world. Our customers power the networks necessary to ensure first
responders, emergency responders, public messaging, 911 communications and other critical communications remain functional. As an Essential Business supplying technology and services to
Telecom Carriers, Cable MSO’s and Data Centers, Sagent is committed to providing uninterrupted services to all customers…. Read More »

Partnership Will Allow Sagent’s Green Market Strategy to Further Reduce Adverse Environmental Impacts and Fuel Consumption

COPPELL, Texas, Feb. 13, 2020 /PRNewswire/ — Sagent, a leading provider of communications network equipment, repair and maintenance services globally, today announced that the company joined the SmartWay® Partnership, a collaboration between U.S. Environment Protection Agency (EPA) and industry to work towards more cost-effective and environmentally efficient freight transportation…. Read More »