logo-colored
Sagent-Logo-Secondary
Virtual tour
Contact Us
(866) 593-5931
  • ESG
    • Environmental
    • Social
    • Governance
    • Green Market Overview
  • Insights
  • Buy Equipment
    • Certified Preowned
    • Shop Our Amazon Store
    • HPE Authorized Distributor
    • View Inventory
  • Sell Equipment
    • Resell Excess Hardware
    • Recycle E-Waste
    • Asset Recovery Reporting
  • Depot Repair
    • Repair Services
    • Repair Facility
    • Repair Avoidability
  • ITAD Plus
    • ITAD Plus
    • Reuse Existing Equipment
    • Data Security
    • ITAD Reporting
  • Maintenance
    • TPM Services
    • Restaurant Support
    • Restaurant Case Study
  • OEM Services
    • RMA Processing
    • Retrofit & Engineering Change Notice
    • Competitive Displacement
    • Trade-In Programs
    • EOL/EOS Services
    • Renew Programs
  • About
    • Virtual Tour
    • Company Snapshot
    • Locations
    • Careers
    • News
    • Certifications
    • Blog
  • ESG
    • Environmental
    • Social
    • Governance
    • Green Market Overview
  • Insights
  • Buy Equipment
    • Certified Preowned
    • Shop Our Amazon Store
    • HPE Authorized Distributor
    • View Inventory
  • Sell Equipment
    • Resell Excess Hardware
    • Recycle E-Waste
    • Asset Recovery Reporting
  • Depot Repair
    • Repair Services
    • Repair Facility
    • Repair Avoidability
  • ITAD Plus
    • ITAD Plus
    • Reuse Existing Equipment
    • Data Security
    • ITAD Reporting
  • Maintenance
    • TPM Services
    • Restaurant Support
    • Restaurant Case Study
  • OEM Services
    • RMA Processing
    • Retrofit & Engineering Change Notice
    • Competitive Displacement
    • Trade-In Programs
    • EOL/EOS Services
    • Renew Programs
  • About
    • Virtual Tour
    • Company Snapshot
    • Locations
    • Careers
    • News
    • Certifications
    • Blog

Network Services Restaurant Technology Support

Only Sagent takes a nothing-to-hide approach, which is why only
Sagent can help you to really know what your network knows.

Contact Us Today

Restaurant Technology Support

Network Services Restaurant Technology Support

IT SUPPORT SERVICES

RESTAURANT TECHNOLOGY SUPPORT

Celebrating almost two decades of industry experience, Sagent's Restaurant IT Support Services allow you to maximize your location's performance by reducing technology downtime and increasing output. Our multi-vendor support options provide hardware, and end user support for a host of platform types including: POS equipment, bump bars, controllers, servers, switches, displays, printers, tabletop ordering and other networking devices. 

With our equipment life-cycle management, you receive all of the benefits that you typically get from your OEM maintenance contracts (remote troubleshooting, hardware support, available bug fixes, etc.), but with the flexibility, and cost savings to support your technology migration goals.

Providing support for more than 50,000 hardware devices.

Technicians on site
in as little as
4 hours.

24x7x365 ticketing system and network operation center access.

Restaurant Technology Support

we deliver
on our promise

If any of your key restaurant technology fails we provide technical support, spares management, network verification, and technician deployment to keep your network up and running. 

In addition we provide:

  • Simplified contract management
  • Consistency in network support processes and service level agreements
  • Flexible support program options
  • Savings of 40% 60% over OEM support prices
  • 95%+ SLA achievement
  • Customized reporting turning interesting data into actionable data
sagent-restaurant-services-3
sagent-restaurant-services-2

Managed IT Support

expert support
at every location

Our restaurant technology support services will improve revenues and enhance the guest experience. We make sure that each location had working technology to enable faster food service speeds, more accurate order taking and a Wi-Fi network that never drops.  

Our services include:

  • More than 300 depot locations for spare parts management
  • 24x7 help desk services
  • Access to 5,000+ field technicians
  • 50+ board level technicians
  • Dedicated Engineering & Development team
Contact Us Today

Supporting the nations
largest chains

One of the largest restaurant operators in North America was having trouble finding a reliable IT vendor to provide the level of SLA achievement necessary to keep their 1,100+ restaurants running smoothly. As a result they found themselves spending countless hours managing a host of support contracts and trying to mitigate the damage of missed SLA's and excessive downtime.

Learn how their partnership with Sagent helped eliminate downtime and increased SLA achievements to new heights, allowing their IT team to focus on higher value tasks - with a singular focus on business growth.

Read Case Study

Restaurant Support Services covering:

  • Routing and Switching
  • Servers and Storage
  • Wireless and Access Points
  • Table Top Ordering
  • Battery Backup Equipment
  • Bump Bars and Controllers
  • Laptops and Desktops
  • Point of Sale (POS)
  • Printers
  • LCD Monitors
restaurant whitepaper mockup

a fork in the road
for restaurants

Digital technologies can help restaurants counter existing headwinds by reducing costs, enhancing the customer experience, and maximizing labor productivity. The truth about technology, however, is that all systems eventually fail. And with increasing reliance on interconnected and cloud-based solutions, a restaurant’s network infrastructure equipment is now critical.
Learn how the worlds largest restaurant groups are mitigating risk with a one-stop shop that simplifies the support process for restaurant staff, minimizes interruptions at the location, and accelerates time to resolution.

 

Download Whitepaper

ACTIVE CERTIFICATIONS

iso-14001-1
greatplacetowork1
iso45001-2018
inc5000
epa certd
Hardware
components
deployed per year
m
Hardware devices
supported
under contract
K
Replacement
equipment
inventory in stock
$m
Equipment
repaired or refurbished
per year
K
Revenue generated
for our partners in the
past 12 months
$m
Network data
points collected
& reported per year
m

In a world where there’s so much value and risk hiding in your network...

... someone had to change everything with a nothing-to-hide approach.

Contact Us

Sagent takes the interesting information about your network and makes it actionable with a nothing-to-hide approach.

Contact Us - footer

Sagent takes the interesting information about your network and makes it actionable with a nothing-to-hide approach.

logo-footer

TERMS & CONDITIONS PRIVACY 

subscribe TO our newsletter

Newsletter Footer

All rights reserved. All trademarks referenced are property of their respective holders and are used for identification purposes only
© 2019 Sagent. All rights reserved | Digital Marketing by