logo-colored
Sagent-Logo-Secondary
Virtual tour
Contact Us
(866) 593-5931
  • ESG
    • Environmental
    • Social
    • Governance
    • Green Market Overview
  • Insights
  • Buy Equipment
    • Certified Preowned
    • Shop Our Amazon Store
    • HPE Authorized Distributor
    • View Inventory
  • Sell Equipment
    • Resell Excess Hardware
    • Recycle E-Waste
    • Asset Recovery Reporting
  • Depot Repair
    • Repair Services
    • Repair Facility
    • Repair Avoidability
  • ITAD Plus
    • ITAD Plus
    • Reuse Existing Equipment
    • Data Security
    • ITAD Reporting
  • Maintenance
    • TPM Services
    • Restaurant Support
    • Restaurant Case Study
  • OEM Services
    • RMA Processing
    • Retrofit & Engineering Change Notice
    • Competitive Displacement
    • Trade-In Programs
    • EOL/EOS Services
    • Renew Programs
  • About
    • Virtual Tour
    • Company Snapshot
    • Locations
    • Careers
    • News
    • Certifications
    • Blog
  • ESG
    • Environmental
    • Social
    • Governance
    • Green Market Overview
  • Insights
  • Buy Equipment
    • Certified Preowned
    • Shop Our Amazon Store
    • HPE Authorized Distributor
    • View Inventory
  • Sell Equipment
    • Resell Excess Hardware
    • Recycle E-Waste
    • Asset Recovery Reporting
  • Depot Repair
    • Repair Services
    • Repair Facility
    • Repair Avoidability
  • ITAD Plus
    • ITAD Plus
    • Reuse Existing Equipment
    • Data Security
    • ITAD Reporting
  • Maintenance
    • TPM Services
    • Restaurant Support
    • Restaurant Case Study
  • OEM Services
    • RMA Processing
    • Retrofit & Engineering Change Notice
    • Competitive Displacement
    • Trade-In Programs
    • EOL/EOS Services
    • Renew Programs
  • About
    • Virtual Tour
    • Company Snapshot
    • Locations
    • Careers
    • News
    • Certifications
    • Blog

Green Market

Only Sagent takes a nothing-to-hide approach, which is why only
Sagent can help you to really know what your network knows.

Contact Us Today

Green Market

Green Market

OEM Equipment Lead Times Have Customers Thinking ‘Outside the Box’

February 10, 2022

Chip shortages and supply chain bottlenecks have repair services seeing massive growth

One surprising byproduct of the pandemic is the overall lack of new equipment from some of the largest OEM’s in the IT hardware space. A series of unfortunate events including semiconductor shortages and supply chain bottlenecks have led to a crisis never seen before in procurement and equipment sourcing.

Sources familiar with the hardware supply chain are seeing a 56-week lead time on new models of hardware coming from Silicon Valley. These devices are responsible for routing, switching, network security, and many emerging areas of technology that the largest companies rely on every day. “We are willing to pay a premium to our vendors just to have a first shot at their next wave of inventory” one source said. “Unfortunately, we aren’t the only ones saying the same thing – there is a line that far exceeds the supply, no matter how you slice it.”

An alternative to buying new is rethinking how to leverage equipment you already own. “That networking device you decommissioned 6 months ago? It has years of useful life still remaining in it’s well-engineered, out-of-warranty, aluminum shell.” said Curtis Faulkner, Vice President of Repair Services at Sagent. “These types of devices that are seeing a second life in data centers across the globe after being repaired and refurbished.”.

The Rise of Out-of-Warranty Repair Services

Hardware repair has existed as long as out-of-warranty hardware itself. Often bundled with a maintenance contract, expensive new equipment will put an IT Director’s mind at ease – knowing the manufacturer has his or her back as long as the warranty is valid. But it’s often weeks or month after those warranties expire that heartache sets in – and it happens quickly, generally and at an inopportune time. Unexpected downtime needs to be handled with a swift hand, using strategies such as “hot sparing” or leveraging third party “smart hands” contracts. But what if the equipment isn’t available? Enter repair facilities like Sagent.

Located near Dallas, Texas a sprawling 130,000 sq/ft operations and technical facility is being expanded to handle the growing needs of it’s existing customer base. Traditionally focused on supporting Telecommunications giants, Sagent has had to pivot since early 2020 to handle the massive inflow of new customers who are looking to do “more with less”, and get their existing hardware repaired. With a turnaround time of 10 days, and a repair success rate of 98%, Sagent does not need to convince its customers of their value in today’s climate.

“The pandemic caught everyone off-guard, but nobody saw the supply chain woes that would run in parallel nearly two years in”, said Gordon Smith, CEO of Sagent. “Our repair business is only one service that Sagent has been offering for nearly 20 years, but it has seen the most rapid growth of any business unit in the last 24 months. We are investing heavily in our strengths to meet demand – but even at this rate, we are simply keeping up with the market. If I could double our repair capabilities again tomorrow, I would consider it. The Circular Economy is growing faster than anyone is realizing today. In 10 years we will look back on this moment as being the precursor to a new evolution of equipment lifecycle management.”

Sagent has expanded their Coppell location to nearly double it’s size in the last 12 months – hiring and training an additional 50 repair technicians for board and component level repairs. And to meet the growing demand, in 2021 they opened their first satellite repair facility in California  bringing our services closer to our customers’ networks to minimize turnaround time and reduce transportation emissions.

Along with helping customers repair the equipment they are looking to repurpose, Sagent also has taken a stance in the secondary market – offering to certified pre-owned equipment that can be deployed in place of long lead time items typically purchased directly from the manufacturer.

Certified Pre-Owned isn’t Only for Cars

Corporate supply chain executives are scrambling to identify new sources to quickly procure the hardware and devices that were always a commodity in the marketplace. This can often leave customers with untested hardware with little to no warranty. A gamble for already strained budget dollars, to say the least. Security issues with deploying hardware into your network from an unknown entity must be seriously considered.

The concept of Certified Pre-Owned has existed since the 1990’s when Mercedes Benz and Lexus saw the quality of their vehicles outlasting the ownership of their customers. Mathematically it made sense to remarket those vehicles with a warranty.

The same formula exists today in IT and procurement. The development and engineering that has gone into the very devices that are now hard to find have led to the rise of a secondary market that includes testing, repairing/refurbishing, department of defense data erasure standards and reselling with a warranty. Sagent’s available inventory of CPO gear often exceeds $12M on any given day – and comes with a same day shipping guarantee. Cutting the lead time from months, to days.

Save Green by Going Green

Cost savings and the positive environmental impact from repurposing landfill-destined hardware can be quantified much easier than in years past. Remarketing services bridge the gap between when a device has outlived your datacenter environment, to when it’s truly ready for the scrap heap. It’s becoming more common for those devices to maintain a vital role in another market.

Enhanced SaaS offerings, like Sagent Insights, help give companies unparalleled transparency into what their hardware is worth, if it’s a good time to buy or sell, and what demand exists in the global market. The ability to sell, rather than recycle, is helping generate millions of dollars that can be directly used to fund budget-strapped projects, or certified pre-owned equipment.

“Using our patent-pending Sagent Insights platform, we are helping customers generate over $40MM per year in remarketing campaigns” said Daniel Lines. “Using our available services and Sagent Insights, we helped customers divert nearly 10 million pounds of eWaste in 2021. Those numbers are just the tip of the iceberg – and we are excited to see companies adopting these strategies more and more often” .

 

 

 

Filed Under: Green Market, Repair Services

How To Move Your Network Equipment Into The Circular Economy

October 15, 2020

Initiatives to help combat climate change have increasingly creeped into companies’ long-term business goals over the years. Many are striving to reach environmental targets – oil giants like BP, Eni SpA, Equinor ASA, Shell, Respol SA, and Total SA have all announced ambitious goals in the last year to reach net-zero carbon dioxide emissions. Accompanying these announcements have also been pledges to invest heavily in renewables.

Currently, the emphasis is on transition and starting to rollout efforts that make operations more sustainable. It’s impossible for an organization to become “100 percent green” overnight. The reality is, starting with smaller steps and making the way up to large strides is an efficient strategy. There is an abundance of tools and processes at our disposal to make business as green as possible…. Read More »

Filed Under: Green Market

The Green Market For Network and IT Hardware

February 12, 2020

Bringing IT Hardware Investments Full Circle

The familiar environmental edict to “reduce, reuse, recycle” has reached enterprise organizations and network operators. Companies have recognized that efforts to drive efficiencies and cost-savings overlap well with ecological initiatives intended to cut down on waste and overall environmental footprint.

Today, IT managers are talking “refurbish, redeploy, resell.” That’s the green market, a more sustainable and budget-friendly alternative to constantly scrapping hardware every time a refresh is done in the network that causes hardware to get displaced…. Read More »

Filed Under: Green Market

Search

Categories

  • Announcements
  • Green Market
  • Interviews
  • Repair Services
  • Restaurant Support
  • Sagent Insights

Archives

  • February 2022
  • September 2021
  • May 2021
  • March 2021
  • February 2021
  • January 2021
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • March 2020
  • February 2020
  • October 2019
  • March 2019

In a world where there’s so much value and risk hiding in your network...

... someone had to change everything with a nothing-to-hide approach.

Contact Us

Sagent takes the interesting information about your network and makes it actionable with a nothing-to-hide approach.

Contact Us - footer

Sagent takes the interesting information about your network and makes it actionable with a nothing-to-hide approach.

logo-footer

TERMS & CONDITIONS PRIVACY 

subscribe TO our newsletter

Newsletter Footer

All rights reserved. All trademarks referenced are property of their respective holders and are used for identification purposes only
© 2019 Sagent. All rights reserved | Digital Marketing by