repair SERVICES
Extend Useful equipment life with
telecom repair services
We maintain an industry-leading network test, repair, and maintenance facility. Our lab is staffed with expert technicians who perform network repair services, system-level testing and component-level repairs based on your network deployment requirements. Know what your network knows, and extend the life of your telecom equipment.
telecom repair Services
repairs for Thousands of skus
Our recently expanded 22,000 sq/ft Coppell repair lab represents the gold standard of telecom repair facilities.
We repair more than 850,000 devices annually, across 100,000 SKUs, from over 100 manufacturers - all with a 96% yield rate and standard repair cycle time of two weeks.
Every piece of equipment we ship out has been rigorously tested first. If you need repairs to your existing infrastructure and they can be made in the field by your own technicians, we tell you instead of having you send the equipment to us.
telecom repair Services
predict & avoid repairs
We deliver equipment repair services that gives insight into your network to help reduce avoidable repairs. With our network monitoring and predictive failure solutions, you know what your network knows.
When you do need repairs, our advanced exchange programs make sure you don’t have any downtime.
We don’t just repair the piece of equipment you send in, we also find the problem that caused it.
WHAT DO WE REPAIR?
- TELECOM EQUIPMENT
- WIRELESS HARDWARE
- CABLE MSO SUPPORT
- SET-TOP BOXES
- MODEMS AND SWITCHES
- DAS SYSTEMS
- WIRELINE & TRANSPORT SYSTEMS
- MICROWAVE RADIO SYSTEMS
- RECTIFIERS
- HVAC & AIR CONDITIONERS
telecom repair Services
turn interesting data
into actionable data
Some reporting is “interesting”, but it can only be used to reduce your total cost of ownership if it is “actionable.” Sagent has developed dynamic reporting around our repair services to help our clients act to avoid failure events.
For each repair, we capture and report on the root cause of each failure and can pinpoint the means to avoid it in the future. Our customized software was developed specifically for network operators and tracks failure data at both macro and micro levels.
Our data monitors failure trends by geography, site location, technician responsibility, OEM platform and specific part numbers so that we can deliver actionable data to help prevent future incidents.
Sagent Insights: Avoidable Repairs Overview
ACTIVE CERTIFICATIONS
