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Blog

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Blog

Budgeting for IT Through COVID-19? Sagent Insights Can Help You Make Data-Driven Decisions

September 2, 2020

Telecoms and Other Sectors Can Target Cost-Cutting Initiatives with Operational and Sustainability Upsides

It’s fair to say that whatever budget a company had in place for FY2020, some coronavirus-driven changes have been necessary. For about one in five businesses—mostly those supporting remote work tools and other hot commodities—COVID-19 has unleashed dollars. But for a large majority of enterprises dealing with revenue downturns and long-term uncertainty, the budget has become a battleground.

To make smart cost-cutting adjustments without harming the business’ long-term prospects, you need good data. Fortunately, Sagent gives Fortune 500 companies, telecom network operators, government entities, and even hardware OEMs access to data points they can use to chart a path toward lower spending, greater profitability, and decreased environmental impact, regardless of the economic backdrop…. Read More »

Filed Under: Sagent Insights

Setting the Standard by Which All IT Partners Are Measured

August 27, 2020

How a responsive IT hardware maintenance strategy slashed downtime and improved customer experience for a large, multi-site restaurant brand.

What happens when an organization with over 1,000 locations enhances its hardware maintenance strategy with higher service levels, localized engineering and parts depots, and a commitment to maximum first-time fix rates?

If you’re Brinker, which operates Chili’s Grill and Bar and Maggiano’s Little Italy restaurants, it means you have cooked up something great with a new level of break/fix responsiveness. And what they discovered might just help you set a new standard for IT maintenance…. Read More »

Filed Under: Restaurant Support

Critical Need for IT Support as Restaurants Reopen

July 23, 2020

COVID-19 has turned the restaurant industry completely on its head over the last four months, and unfortunately, these effects likely will not be short-term.

 States across the nation are in different stages of reopening. In places like Connecticut, Rhode Island, and Massachusetts, indoor dining has become a reality again. The New York Metro area is limited to outdoor dining only, and Texas is closing bars and reducing restaurant occupancy as cases spike. No matter what stage of reopening a restaurant falls within, the reality is, there are complicated guidelines and restrictions in place that businesses must follow to remain open…. Read More »

Filed Under: Restaurant Support

Sagent CEO Gordon Smith Featured on BizTV Texas

July 22, 2020

Sagent CEO Gordon Smith recently sat down with Bryan Weatherford for an interview on BizTV Texas to uncover exactly what it is we do here at Sagent.

During the discussion, Gordon was able to dive into Sagent’s key differentiators, capabilities, dedication to data transparency and more. Check out the full video interview below! A brief recap of the conversation:… Read More »

Filed Under: Announcements

COVID-19 Response: A Message from Gordon Smith, CEO

March 31, 2020

At Sagent, we recognize the impact and uncertainty that COVID-19 is creating in our communities and supply chains around the world. Our customers power the networks necessary to ensure first
responders, emergency responders, public messaging, 911 communications and other critical communications remain functional. As an Essential Business supplying technology and services to
Telecom Carriers, Cable MSO’s and Data Centers, Sagent is committed to providing uninterrupted services to all customers…. Read More »

Filed Under: Announcements

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