Partnership Allows Bird Customers to Realize Improved Repair Cycle Times and Lower Repair Costs
Solon, OH – Bird, a world-wide leader in RF test, measurement, and network coverage enhancement equipment, announced today the expansion of its authorized service network. Bird, in partnership with Sagent, headquartered in Coppell, Texas will provide expert service and repair for Bird’s Commercial and Public Safety DAS equipment. This new partnership will result in our customers having convenient and easy access to quick and reliable repairs.
“At Bird, we’re dedicated to providing the best customer service experience possible,” said Terry Grant, Bird President. “If a customer needs product repair, we want them to feel confident those repairs are done correctly and timely. We are always looking for paths to improve our customers product service experience. We are excited to partner with Sagent to offer our customers access to fast, efficient, quality repairs done by a trained and authorized Bird partner.” Sagent, a global leader for telecom repair services, is trusted by thousands of customers in over 80 countries. Bird customers will now have full access to its expert technicians and repair capabilities – including it’s recently expanded 22,000 sq/ft testing and repair center.
“At Sagent, we show up every day for our customers and are committed to our ‘nothing to hide approach; no hidden data, no hidden risks, and no hidden agenda’ said Sagent CEO Gordon Smith. “We’re proud to be joining the Bird service network to provide timely, efficient, and dependable service and repair of critical DAS equipment provided for both commercial and public safety customers.”
Bird has been the leading provider and technology leader in the RF industry for over 78 years. Based in Solon, Ohio, Bird designs, manufactures and services products and systems that set the industry standard in RF communications. From commercial applications to public safety and electronic military instrumentation, Bird’s comprehensive product offerings range from data analysis, signal strength measurement, RF recording, and extensions to your RF network. Visit www.birdrf.com
Sagent, a global provider of communications network equipment, repair solutions and maintenance services, helps customers lower total cost of network ownership and risk of downtime. When there is a need to repair, reuse, or resell network equipment, Sagent provides advanced business analytics and network support services require to make the best decisions possible. Visit www.sagent.net